ZSL London Zoo on Heart London, March 2013
RULES
1. The following rules (“Rules”) together with Global Radio’s ("Global Radio") general and competition terms and conditions (the “Terms and Conditions”) (which can be found at www.heart.co.uk/terms-conditions/competition) apply to ‘ZSL London Zoo’ radio competition ("the Competition") which will run from Monday 18th March to Friday 22nd March (“the Duration”). The "Radio Station" is Heart London.
2. Anyone who enters the Competition (an “Entrant”) will be deemed to have understood these Rules along with the Terms and Conditions and will be bound by them. The Terms and Conditions are available on request from the Radio Station.
Details of the Competition:
3. To enter the Competition an Entrant must call the number given out on air (the “Telephone Line”) as directed by the presenters. Telephone calls will be charged at standard network rates. The opening and closing times of the Telephone Line will be given out on air.
4. Following a piece of audio where the presenters undergo tasks at London Zoo, listeners will be asked to phone in and answer a multiple choice question about the audio clip they have just heard. One caller will be picked at random and brought to air.
5. If the caller answers the question correctly they will be awarded the prize. If they answer incorrectly we will pick another caller. This process will continue until a caller answers the question correctly and is awarded the prize. The producer’s decision is final.
Eligibility:
6. Over 18s only
7. Entry is restricted to one entry per person; duplicate entries will be removed.
Prize:
8. The prize is a London Zoo Experience package, and includes the following:
• 1 x family pass to ZSL London Zoo, admitting 2 adults and 2 children (aged between 3-15 years old). The pass will be valid for one year from the date of postage.
• 1 x Tiger Territory goodie bag
• 1 x overnight stay in London Marriott Hotel Regents Park in a standard room on a bed & breakfast basis for 2 adults and 2 children. Car parking is included.
• 1 x VIP Tiger Territory Experience for 2 adults & 2 children, consisting of a bespoke VIP Keeper led tiger experience lasting 30 minutes at ZSL London Zoo.
Terms & Conditions specific to the VIP Tiger Territory experience are as follows:
o Experience valid for one year, from 01/04/2013 on Thursday/Friday/Saturday/Sunday excluding public holidays, 27th – 29th September 2013 inclusive and 25th – 27th October 2013 inclusive.
o The experience is estimated to last about 30 minutes.
o The experience needs to be booked 4 weeks in advance via the ZSL London Zoo marketing department. Whilst every effort will be made to accommodate your preferred dates due to keeper availability we will require some flexibility regarding the date of your experience.
o Please take your Tiger Territory Experience ticket along with you on the day to the experience. Please note that tickets for the VIP encounters do not include general entry into the zoo. You will need to bring your ZSL London Zoo admission tickets to gain entry to the zoo.
o Please arrive at the entrance to Tiger Territory exhibit at your allocated time. You will be greeted at the entrance by a zoo keeper. If you are late, or do not show up at the required time, your ticket will be become invalid and you will not be allowed to reschedule.
o All experiences have a health and safety briefing at the beginning of the session. It is the participant’s responsibility to ensure they arrive on time. It is essential that all participants attend. Please allow plenty of time to travel to the experience, especially if travelling in or near London, so that you do not miss any of this briefing.
o As part of the experience you will be accompanied by a keeper around the exhibit where you will have the opportunity to take part in a VIP Tiger Territory activity.
o It is extremely important that all participants listen to the keeper at all times. The keeper can stop the encounter or ask participants to exit the exhibit at any time should they feel necessary.
o Please feel free to take a camera with you to the experience, but please do not bring any food or drink.
o Children between 3-15 years old, and are at least 3-foot in height, are welcome to participate but must be accompanied by an adult.
o Whilst every effort will be made to accommodate those with a disability or learning difficulty, due to practicality this cannot always be achieved; please notify ZSL London Zoo before you book your experience and allow up to 1 week for the decision. Pregnant or nursing mothers or those who have given birth within the previous six months will not be able to partake in the encounter.
o Experiences can be cancelled up to 14 days before the date. After this time, we are unable to reschedule the date.
o Standard terms and conditions of entry into the zoo apply for all participants on our experiences. ZSL reserves the right to ask any participant to leave the site should they behave in an inappropriate or unsafe manner.
o ZSL reserves the right to alter the experience or cancel it on any given day due to animal welfare or health issues or changes to the zoo’s collection. If we need to cancel the encounter then you will be offered the opportunity to reschedule.
Neither the entire prize, nor any individual element of the prize, can be exchanged for cash or an alternative prize. Global Radio reserves the right to substitute the prize.
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